clinical support
I bring specialised and expert knowledge to support your practice
With extensive experience in the medical and allied health fields, particularly within psychology,
I bring specialised expertise to support practitioners and streamline clinical operations.
Through my virtual assistant practice, I provide tailored administrative and client management services that enable clinicians to focus on delivering quality care while I manage the systems and processes behind the scenes.
Unlike general VAs, a clinically experienced VA understands medical terminology, treatment pathways, client needs, and practitioner workflows. This means fewer explanations, less handholding, and more efficient, proactive support.
A clinically experienced VA isn’t just an assistant, they’re an extension of your care team, ensuring smooth operations while understanding the unique demands of healthcare. I bridge the gap between administration and clinical care.
With hands-on experience in allied health, I don’t just manage tasks, I anticipate the needs of both practitioners and clients.
I speak the language of healthcare. From Medicare and NDIS to WorkCover, I know the systems, the compliance, and the pressures, so you can trust that nothing gets lost in translation.
I understand client care from the inside out. My clinical background means I know how intake, triage, and management impact outcomes, and I bring that insight to every process I streamline.
I’m not just a VA—I’m part of your team. I’ve been where you are, I understand the challenges clinics face, and I tailor my support so you can focus on what you do best: delivering care.
Ready to feel the difference with VA support that truly understands allied health? Let’s connect and explore how I can help your practice operate more efficiently and effectively.
service provided
General administration via email and phone
Answer inquiries and provide basic information about services, directions, and office policies.
Book, confirm, and reschedule patient appointments.
Coordinate with practitioners/clinicians to manage schedules and avoid conflicts.
Ensure that patient information is accurately recorded, updated, and stored in the system.
Handle referrals and third party approval letters.
Handle cancellations.
Manage incoming calls and take messages when needed.
Respond to general inquiries, such as office hours and treatment availability.
Handle follow-up communication, like confirming appointments.
Coordinate patient flow.
Help patients complete necessary forms, including registration, consent forms, and medical history.
Provide assistance with paperwork for patients.
Safeguard sensitive patient information in accordance with privacy regulations.
Ensure secure handling of patient files, records, and communications.
Assist with other administrative functions as needed, such as processing referrals.
Coordinate follow-up appointments or procedures as directed by healthcare providers.
up to 5 hours per week $250
- ideal for one practitioner
up to 8 hours per week $350
- ideal for 3-4 practitioners
up to 10 hours per week $500
- ideal for up to 6 practitioners